If you’ve spent hours building progress in Genshin Impact, Honkai Impact 3rd, or any other Hoyoverse title, you already know how valuable a verified Hoyoverse account is. When you first boot up Honkai Star Rail, it can be tempting to skip the account setup steps and jump right in as a guest, but that choice can cost you all your progress if you switch devices or uninstall the game. Learning how to link hoyoverse account to honkai star rail takes less than five minutes, and it unlocks a ton of perks you won’t get with a guest account, from cross-game rewards to seamless cross-save across mobile, PC, and PlayStation.
Pre-Linking Checks to Avoid Lost Progress
Before you start the linking process, there are a few simple checks you should run to make sure you don’t run into errors or lose progress mid-process. I’ve seen dozens of players lose 10+ hours of guest progress because they skipped these steps before updating the game, so don’t make that same mistake. These checks work for all platforms, whether you play on mobile, PC, or PS5.
Take two minutes to go through this list before you touch the account settings in Star Rail:
- Confirm your verified Hoyoverse account email is accessible, and that you can receive confirmation codes if the system asks for them
- If you started playing Honkai Star Rail as a guest, back up your local guest account progress by writing down your guest ID, as unlinked guest data can be erased if you log out of the app accidentally
- Double-check that you don’t already have a separate Honkai Star Rail account linked to your Hoyoverse credentials, as you can’t link two separate game accounts to the same Hoyoverse ID
If you find that you already have a Star Rail account linked to your Hoyoverse ID, you can either use that existing account, or contact customer support to unlink it if you’d rather use your new guest progress. This process usually takes 2-3 business days, so plan ahead if you’re switching to a new account.
Step-by-Step Process to Link Hoyoverse Account to Honkai Star Rail
Now that you’ve run through the pre-checks, the actual linking process is straightforward, and works almost identically across all platforms except for PlayStation, which has a few extra steps. You don’t need any extra tools, just your Honkai Star Rail game open and your Hoyoverse login credentials handy.
For mobile and PC users, start by opening Honkai Star Rail and navigating to the main menu. Tap the settings icon in the top right corner, then select the user center tab from the left hand menu. You’ll see an option that says “Link Account” – tap that, then enter your Hoyoverse email and password. You may get a confirmation code sent to your email, so enter that when prompted, then confirm the link. The game will restart automatically, and all your progress will be saved to your Hoyoverse account from that point on.
For PS5 users, the process is slightly different because of Sony’s account policies. First, make sure your PSN account region matches your Hoyoverse account region, as PSN region lock restrictions prevent cross-region linking. Open Honkai Star Rail on your PS5, follow the on-screen prompts to link your Hoyoverse account when you first launch the game, or go to settings > account > link account if you already started as a guest. You’ll be directed to a QR code that you can scan with your phone to log into your Hoyoverse account, then confirm the link.
Once you’ve completed the process, you can log into your Honkai Star Rail account on any device using your Hoyoverse credentials, and all your progress will sync automatically. You’ll also get a small in-game reward for linking your account, usually 100 Stellar Jade, so check your in-game mail after you finish.
Key Perks of Linking Your Hoyoverse Account Across Games
You might be wondering if linking your account is even worth the effort, especially if you don’t play any other Hoyoverse games. Even if you only play Honkai Star Rail, there are more than enough benefits to make the five minute process worth your time, and the perks only get better if you do play other Hoyoverse titles.
The biggest perk for most players is cross-game exclusive rewards that you can only get if you have a linked Hoyoverse account. For example, if you have a Genshin Impact account at Adventure Rank 10 or higher, you’ll get 500 Stellar Jade, a special namecard, and other consumables in Honkai Star Rail. The same goes for Honkai Impact 3rd players, with similar rewards for players at level 20 or higher in that game. These rewards are only available for a limited time after you create your Star Rail account, so linking early ensures you don’t miss out.
You also get seamless cross-save functionality across all your devices, so you can play on your phone during your commute, switch to your PC when you get home, and then play on your PS5 while you’re watching TV, all with the same progress. You don’t have to start over if you get a new phone, either, as you can just log into your Hoyoverse account and pick up right where you left off.
Linked accounts also get priority access to Hoyoverse customer support if you run into issues with your game, like lost progress, missing rewards, or login errors. Guest account users have to go through a much longer verification process to get help, and many issues can’t be fixed at all for unlinked accounts.
Common Linking Issues and How to Fix Them
Most players will be able to link their account without any issues, but there are a few common errors that pop up for a small percentage of users, usually tied to old accounts or region mismatches. These fixes are simple, and you don’t need any technical knowledge to resolve most of them in a few minutes.
The most common error is the incorrect credential error, which pops up when you enter the wrong email or password for your Hoyoverse account. If you get this error, don’t keep trying to log in, as you might get locked out of your account for 24 hours for too many failed attempts. Instead, go to the Hoyoverse account website and reset your password, then try again with the new password. If you don’t remember which email you used for your Hoyoverse account, check your old email inboxes for Hoyoverse verification emails to find the right one.
Another common issue is missing progress after linking your account, which usually happens if you linked the wrong guest account to your Hoyoverse ID. If this happens, log out of your account, then log back in with the guest account first, then re-link to the correct Hoyoverse ID. If you still can’t find your progress, contact customer support with your guest ID and Hoyoverse ID, and they can usually restore your progress within 48 hours.
PS5 users often run into region mismatch errors, which happen if your PSN account is in a different region than your Hoyoverse account. For example, if your Hoyoverse account is registered to the North American region, but your PSN account is in the European region, you won’t be able to link them. The only fix for this is to either create a new PSN account that matches your Hoyoverse region, or create a new Hoyoverse account that matches your PSN region.
Linking your account is one of the first things you should do when you start playing Honkai Star Rail, even if you’re just testing the game out to see if you like it. The process takes less than five minutes, and it protects your progress, unlocks exclusive rewards, and makes it easy to switch between devices whenever you want. Following these simple steps makes it simple to learn how to link hoyoverse account to honkai star rail without any headaches or lost progress, so you can get back to exploring the galaxy and pulling for your favorite characters.
