If you’ve sunk dozens or hundreds of hours into Honkai Star Rail on mobile or PC, grinding for your favorite 5-star characters, stacking Stellar Jades for limited banners, and clearing all the latest Simulated Universe worlds, the last thing you want to do when you pick up the PS5 version is start from scratch. A lot of players assume linking accounts is a complicated process that risks lost progress, but it’s actually far simpler than most people think if you follow the right steps. In this guide, we’ll walk you through exactly how to link your honkai star rail account to ps5, plus cover common pitfalls to avoid so you can keep all your hard-earned progress when you switch to console play.
Step-by-Step Process to Link Your Honkai Star Rail Account to PS5
Before you start the linking process, there are a few pre-requisites you need to check off first to avoid errors. Taking 2 minutes to confirm these ahead of time will save you hours of frustration later if something goes wrong.
- Your existing Honkai Star Rail account is fully linked to a valid HoYoverse account (not just a guest or platform-only account tied to Google Play, Game Center, or Epic Games)
- You have access to the email or 2FA verification method tied to your HoYoverse account to confirm the link request
- You have not already created and linked a separate Honkai Star Rail account on your PS5 PSN profile previously
- Your PS5 system software is updated to the latest official version to avoid compatibility errors with the HSR client
Once you’ve confirmed all those boxes are checked, you can move on to the actual linking steps. First, open Honkai Star Rail on your original mobile or PC device, and make sure your latest progress is fully synced to the HoYoverse servers. You can do this by opening the settings menu, navigating to the account tab, and tapping “sync progress” to make sure all your recent clears and pulls are saved online.
Next, download the Honkai Star Rail client on your PS5 from the PlayStation Store, and launch the game. When you reach the title screen, you’ll see two options: “Start Game as Guest” and “Link HoYoverse Account”. Do not create a new guest account on PS5 first, because once you do that, the guest account will be tied to your PSN profile, and you’ll have to contact support to unlink it before you can connect your existing account. Select the “Link HoYoverse Account” option directly instead.
You’ll be shown a unique 8-digit code and a QR code you can scan with your mobile device. If you use the QR code, make sure your phone is logged into your HoYoverse account in your mobile browser before scanning, so you don’t accidentally link the wrong account. If you prefer to enter the code manually, go to the official HoYoverse account linking page on any device, log into your main HoYoverse account, enter the 8-digit code from your PS5 screen, and confirm the link request. Always verify the HoYoverse login page is official before entering your credentials to avoid phishing scams, even if the code comes directly from the PS5 game client. Once you confirm, the PS5 game will automatically restart, and you’ll see all your existing progress loaded up right away.
Common Issues You Might Face During Account Linking
Even if you follow all the steps correctly, you might run into a few common error messages that stop you from completing the link. Most of these are easy to fix if you know what’s causing them. The most common error people see is “This HoYoverse account is already linked to another PSN profile”. This happens if you or someone else who uses your PS5 previously logged into HSR with a different HoYoverse account, or if you accidentally linked an alt account to your PSN in the past.
To fix this, you can either log into the original PSN account that’s tied to your main HoYoverse HSR account, or submit an unlink request to HoYoverse support. Unlink requests can only be submitted once every 6 months, so make sure you’re 100% sure you want to disconnect the existing account before you send the request. Support usually responds to these requests within 3 to 5 business days, and you’ll get an email confirmation once the unlink is complete so you can link your main account.
Another common issue is that your progress doesn’t show up after you complete the linking process. This almost always happens because you linked the wrong HoYoverse account by mistake, or you didn’t sync your latest progress on your original device before linking. To fix it, log out of HSR on your PS5, double check the email associated with your main HSR account, and go through the linking process again with the correct account details. Cross-save works across all platforms once linked, so any progress you make on PS5 after linking will automatically show up on your mobile or PC account the next time you log in, no extra steps required.
What You Keep (and Lose) When Linking Your HSR Account to PS5
A lot of players worry that linking their account will cause them to lose progress on their original mobile or PC device, but that’s not the case at all. Linking just connects your HoYoverse account to your PSN profile, it doesn’t overwrite or delete any existing progress on any platform. You can switch back and forth between playing on PS5, mobile, and PC as much as you want, and all your progress will sync across every device automatically.
Everything you’ve earned through regular gameplay carries over 100% when you link your account. That includes all your characters, light cones, relics, trailblaze level, mission progress, event rewards, friend list, achievement progress, and unspent Stellar Jades you earned from gameplay. All earned in-game currency, characters, and items carry over 100% with no exceptions for regular gameplay progress. The only small caveat is that some platform-exclusive purchase bonuses might only be accessible on the platform you bought them on, but that’s extremely rare for Honkai Star Rail.
The only thing you will lose is any progress on a guest account you created on PS5 before linking your main HoYoverse account. That’s why we warned against creating a guest account first earlier in the guide. If you already have a guest account with a few hours of progress on PS5, you can choose to keep that account instead of linking your main one, but you can’t merge the two accounts together. HoYoverse doesn’t offer account merging services for HSR, so you’ll have to pick which account you want to use on your PSN profile permanently.
Tips for Smooth Gameplay After Linking Your Account
Once your account is linked and you’re logged into HSR on PS5, there are a few small tweaks you can make to get the best possible gameplay experience, especially if you’re used to playing on mobile or PC. First, adjust your graphical settings to match your preferences. The PS5 version of HSR has two default modes: quality mode, which runs at 4K resolution and 30fps for crisp, detailed visuals, and performance mode, which runs at 1080p and 60fps for smoother combat and menu navigation. You can switch between these modes anytime in the settings menu, no restart required.
If you’re used to playing on PC with a keyboard and mouse, you’ll be happy to know that the PS5 version of HSR supports native keyboard and mouse controls. Just plug a USB keyboard and mouse into your PS5’s USB ports, and the game will automatically detect them, no extra setup needed. You can even customize all your keybinds the same way you would on the PC version, which is a huge plus for players who don’t like controller controls for turn-based combat.
Always close your HSR session on one platform before opening it on another to avoid sync conflicts. If you leave the game running in the background on your phone while you try to log in on PS5, you might get an error message saying your account is already logged in elsewhere, or you might run into a sync bug that makes your latest progress not show up. All you have to do is fully close the game on the device you’re not using, and the error will go away immediately. You can also redeem all promo codes on the official HoYoverse website instead of trying to enter them on the PS5, which is far faster and easier if you have a lot of codes to use.
Linking your existing HSR account to PS5 takes less than 5 minutes if you follow the steps we laid out, and you don’t have to risk losing any of the progress you’ve worked so hard for. I linked my own main account last month right after the PS5 version launched, and the whole process went off without a hitch, I was playing my level 65 trailblazer account on my TV within minutes of downloading the game. Now that you know how to link your honkai star rail account to ps5, you can enjoy all the game’s latest updates on the big screen without leaving your favorite characters and builds behind. If you do run into a problem you can’t fix on your own, HoYoverse’s support team has a dedicated section for PS5 account linking requests that usually responds within a couple of days, so you won’t be stuck waiting long to get back to playing.
