If you’ve ever wanted to reset your account progress, free up storage space on your device, or unlink your HoYoverse profile from a secondary device, you’ve probably wondered how to delete Honkai Star Rail data without messing up your other linked game accounts. Many players make the mistake of deleting the app first, only to find their saved data is still stored on cloud servers, or worse, they accidentally erase progress for Genshin Impact or Zenless Zone Zero tied to the same account. I’ve gone through this process myself when I wanted to start fresh on a new server, so I’ve broken down every step to make it as low-stress as possible, no matter what device you use.
How to Delete Honkai Star Rail Data Safely: Pre-Deletion Checks You Can’t Skip
Before you hit any delete buttons, there are three critical checks to run first, because most data deletion actions are permanent and can’t be reversed. You don’t want to lose 6 months of pulled 5-star characters or limited event rewards just because you skipped a 2-minute check.
First, confirm whether you want to delete local device data only or your full cloud account data. Local data just removes cached files, cutscenes, and login info from your phone or PC, while cloud deletion erases your entire account progress forever. Second, double-check which HoYoverse account you’re logged into, especially if you share a device with family or friends who also play HoYoverse games. Third, if you’re only deleting local data to fix a glitch, make sure your latest progress is synced to the cloud first by logging out and back in once before you make any changes.
That last step saved me once when I tried to clear corrupted cache on my phone: I hadn’t synced my progress for 3 days, and I almost lost a limited Seele pull I’d grinded 20 pulls for. It’s a small step that saves a ton of frustration later.
Step-by-Step Deletion Guides for Every Device
The exact steps for deleting your data vary a lot depending on what device you play on, so I’ve broken down the most common platforms below. All of these steps work for both free-to-play and paying accounts, as long as you have access to the email linked to your HoYoverse profile. If you’re only looking to reset your account progress, how to delete Honkai Star Rail data for just that game is a little trickier, because HoYoverse doesn’t offer a per-game reset option right now.
- Mobile (iOS and Android): Go to your device settings, find the Honkai Star Rail app, select “Storage”, then choose “Clear Cache” to delete local data only. If you want to delete cloud data, you’ll need to log into your HoYoverse account on the official website, navigate to account settings, and select “Delete Account” to erase all cloud saved data.
- PC (Epic Games Launcher and Official HoYoverse Launcher): For local data deletion, open the launcher, click the settings icon next to the Honkai Star Rail launch button, select “Clear Game Cache”. To fully uninstall and delete all local files, right click the game in your library and select “Uninstall”, then manually delete any remaining game folders in your program files.
- PlayStation 5 / PlayStation 4: Head to your console settings, select “Storage”, then “Saved Data”, find Honkai Star Rail, and delete the local saved files. Cloud data on PlayStation is tied to both your PSN account and HoYoverse account, so you’ll need to unlink the two in your HoYoverse account settings first before deleting any cloud progress.
Keep in mind that if you delete your full HoYoverse account, you’ll lose access to all other HoYoverse games tied to that email, including Genshin Impact, Zenless Zone Zero, and Honkai Impact 3rd. If you only want to reset Honkai Star Rail progress, you’re better off creating a new HoYoverse account with a separate email instead of deleting your existing one.
Common Mistakes to Avoid When Deleting Your Data
I’ve seen dozens of players post about avoidable mistakes on the official Honkai Star Rail subreddit, so I’ve rounded up the most frequent errors to help you skip the headache. These mistakes happen more often than you think, especially for players who are new to HoYoverse’s account system. When researching how to delete Honkai Star Rail data, many players also miss that account deletion removes all your forum posts and event rewards tied to your profile as well.
First, never delete your HoYoverse account if you have active purchases or unused Genesis Crystals or Stellar Jade on other games. Once the account is deleted, all purchases are non-refundable, and HoYoverse support almost never restores deleted accounts unless you can provide extensive proof of ownership, which takes weeks to process. Always transfer any unused premium currency to another account first if possible, or spend it before you delete your profile.
Another common mistake is assuming deleting the app will delete your cloud data. That’s not true at all: your cloud progress is stored on HoYoverse’s servers, not on your device, so even if you delete the app from your phone, you can log back in at any time and pick up where you left off. If you want to fully erase your progress, you have to go through the official account deletion process on the HoYoverse website.
Finally, don’t delete your data if you’re just having login or glitch issues. 90% of the time, clearing only your local cache will fix crashes, missing assets, or login errors, without touching your saved progress. I’ve used this trick to fix black screen errors after big updates multiple times, and it takes less than a minute to complete.
What to Do If You Accidentally Delete the Wrong Data
If you messed up and deleted progress you didn’t mean to, all hope isn’t lost, but you have to act fast. HoYoverse has a 30-day cooling off period for account deletion requests, so if you submitted a request for how to delete Honkai Star Rail data by mistake, the 30-day grace period gives you plenty of time to reverse the choice by logging back into your account on the official website.
If you only deleted local saved data that wasn’t synced to the cloud, your options are a lot more limited. HoYoverse support can only restore unsynced local data in extremely rare cases, so it’s always better to enable auto-sync in your game settings to avoid this issue entirely. Make sure you’re connected to a stable Wi-Fi network whenever you play for long sessions, so your progress syncs regularly without you having to think about it.
For players who deleted their cloud progress after the 30-day cooling off period, there’s no way to get that data back. You’ll have to start a new account from scratch, so make sure you’re 100% sure you want to delete your data before you confirm the request. I usually wait 48 hours after deciding to delete an account before I submit the request, just to make sure I’m not making a choice I’ll regret later.
Whether you’re trying to free up storage, fix a glitch, or start fresh on a new server, learning how to delete Honkai Star Rail data doesn’t have to be complicated, as long as you take the right pre-deletion checks and follow the steps for your specific device. Take your time, double check which account you’re modifying, and don’t rush the process, and you’ll be able to delete exactly the data you want without losing any progress you care about. If you’re still unsure about any step, you can always reach out to HoYoverse support for clarification before you make any permanent changes.
